Section 3. Cisco Unified Serviceability
A main section of CUCM is Unified Serviceability. Within in this section, you have access two useful web-based tools and resources that can be crucial to a healthy Unified Communications environment: Alarm Configuration and Traces. We discuss both here.
Alarm Configuration
The options for configuring Alarms are clearly shown in Figure 3-1. You must select the server and service, and then chose which alarms you want to set up:
• Configuration (where you configure your alarms)
• Definitions (provides alarms definitions)
• Select server
• Select service
• Select service group
Figure 3-1. Alarm Configuration Page
Alarm destinations are as follows:
• Local syslogs
• Remote syslogs
• SDI (System Diagnostic Interface) ...
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