5

How to Evaluate Your Cloud Service Provider

In the previous chapter, you reviewed the important security considerations for IaaS, PaaS, and SaaS cloud models. In this chapter, you will learn about key cloud service contractual documents from the perspective of cloud service consumers. You will also learn about the best practices for evaluating Cloud Service Providers (CSPs) based on a set of criteria. This is another important topic that both CCSP candidates and cloud architects should be familiar with.

By the end of this chapter, you will be able to confidently answer questions on the following topics:

  • Key cloud service contractual documents
  • Cloud Service Agreement (CSA)
  • Acceptable Use Policy (AUP)
  • Service-Level Agreement (SLA)
  • Evaluation ...

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