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Cents of Mission by Dale Geiger

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Chapter 15

The Pilot Cost After Action Review with Maintenance and Marketing

“Ladies and gentlemen,” said the chairman in opening the meeting. “Welcome to the first of what I think will be many Cost After Action Reviews. Let’s spend a few minutes to discuss why we are here and what we need to accomplish in these reviews.

“We are here to attack our costs. We are not here to attack the presenter. We will assume that the prior performance was the best possible effort we could have made at the time. We will also assume that we can always do it better, faster, smarter, and more cost effectively.

“I’m looking for two things from the presenters at this and future meetings. First, I expect you to understand your costs and to be able to explain them. ...

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