CEOs Can Make (or Break) an Organization Redesign

Changing processes and structures requires full-on CEO engagement, but many CEOs have difficulty staying in control throughout the process.

The Research

This article draws on the dozens of major organization redesign exercises the authors have accompanied in the past 30 years across continents in a wide range of sectors, including B2B (such as payroll services) and B2C (such as fast-food retail), products (such as automotive) and services (such as engineering), and for-profit and nonprofit.

One of a CEO’s essential responsibilities is leading the effort to reconfigure their organization after recognizing that its structure is no longer optimal ...

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