Change Basics

4

A Model for Leading Change

What's Inside This Chapter

   In this chapter you'll learn:

• A four-phase model for leading change
• Strategies for change leaders and managers for each phase of the leading change model
• The key challenges of each phase.

Lewin's Model for Understanding the Change Process

According to the social psychologist Kurt Lewin (1999), organizational stability is maintained when there is a balance of two sets of forces acting upon the organization. The driving forces are those forces pushing on the organization to move in a new direction. The restraining forces are those forces hindering this movement or change.

Leading change ...