Change Basics

6

Understanding and Dealing With Resistance to Change

What's Inside This Chapter

   In this chapter you'll learn:

• Why people tend to resist change
• The most common perceived losses of change
• Suggested actions that change leaders can take to help reduce or eliminate the perceived losses of change
• Why change leaders should value change resisters.

The Roots of Resistance

It's a widely accepted maxim that people naturally resist change. Most change books you find—including this one—have chapters on understanding and dealing with change resistance. It makes sense. Change initiatives seem to always spawn resistance. It's hard to argue that people ...