7
Developing Employee Resilience
What's Inside This Chapter
In this chapter you'll learn:
- Why resilience is important to people facing significant change
- The definition of resilience and as a way of thinking about oneself and the forces driving change
- The characteristics that enable someone to be resilient
- Actions that leaders can take to help people strengthen their own resilience.
Leaders Can't Make People Change
As discussed throughout this book, an organization and its leaders can do much to facilitate the acceptance of change by people at all levels of the organization. From creating a felt need to help people move away from Comfort ...
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