October 2021
Beginner to intermediate
256 pages
5h 53m
English
Content preview from Change from the Inside Out
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ELEVEN
On Becoming Change-Capable
Jade sits in the break room on the second floor of the Moment store in Stamford, stirring her coffee. Outside, it’s starting to look a bit like spring: some of the people hurrying by on the street below are wearing sweaters instead of coats, and the daffodils are beginning to bloom in the street planters.
She suddenly remembers that this was where she had her first real conversation with her dad about the need for major change at Moment. Only sixteen months ago—and now look: all locations are operating on one financial system, and that system has fully integrated in-store and online sales. The website is working well and looking great—and has yielded lots of new customers. In fact, the monthly numbers Jade has ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.