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Belief #7The Role of Followers

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IN MANY PEOPLE’S CHANGE lexicon, change participants are divided into the “thinkers” and the “doers.” The thinkers (leaders) plan the changes. The doers (followers) implement them—with minimum questioning and challenge.

By now it should be clear that roles are not as segmented as this implies. Yes, there is differentiation of function. Formal leaders do have the responsibility to create direction—to articulate and give resources to major change initiatives. But the “follower” is NOT a passive recipient and order taker.

In today’s complex world, the members of any community both think and do for change. “Followers” (everyone is a follower in some way) play at least three important, active, and conscious ...

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