Chapter 4

Managing Resistance to Change

This chapter discusses the concept of resistance, reasons, sources, and forms of resistance to change, and how to manage resistance to change. People have a tendency to resist change for many reasons. Therefore, it is imperative to understand different concepts, forms, and causes of resistance to change in order to prevent and manage defiance to change. Stakeholder engagement, education, training, and appropriate human resource management policies and practices would be powerful tools to help organizations address such resistance.

Resistance to Change

Resistance to change is a concept that is not only clearly defined by most researchers, but it is accepted as a “given” phenomenon.1 Nevertheless, there ...

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