Action Research Model, 26–28

affective component (feelings), 76

Amazon, 53

ANZ (The Australia and New Zealand Banking Group Limited), 13

Aon Hewitt’s Best Employers, 81

Apple Inc., 11, 23–24

Appreciative inquiry (AI) approach, 30

Artist Project Earth, 73

Asia, 1, 65, 108

Asia Pacific, 1, 25, 107

attitudes and change, 75–77

AT&T’s Bell Laboratories, 82

autocratic leadership, 48–49

Baby Boomer generation, 7

behavioral component (intentions), 76

Blue Ocean strategies, 91–92, 95–96

Boeing, 6

Branson, Richard, 52

Bread Talk group, 6

Buffet, Warren, 51

calibration, 41, 43

capability building, 42

CAUX Principles, 16

CERES Principles, 16

change agents

administrators, 53

leaders as, for sustainability, 54–55

managers, 53

professional ...

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