What’s in This Chapter
• Objectives of the one-day Change Management Workshop
• Summary chart for the flow of content and activities
• One-day program agenda
There are two approaches you can take to designing and delivering a one-day workshop. You can select one topic and focus only on that topic, or you can take a broader perspective and allow the participants to sample a range of topics. In fact many of the topics in this book could lend themselves to full-day discussions such as improving communication, gaining resiliency, problem solving, addressing resistance, working on teams, and so on. Managing change in an organization is one of the most critical roles for a manager. Change managers ...