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Change Management—Management Development by M.Ed. Stella Louise Cowan

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The Dynamics of Change

Having a broad, aerial view for the change process is just the first step. You need perspective on the challenge of moving each employee through the different phases of change acceptance, which we will refer to as the Adaptation/Acceptance Spectrum (consult the sidebar by that title). Keep in mind this phrase: “Change is a process, not an event.” Change takes time and typically occurs in overlapping increments—plus, it does not occur as a result of a single effort.

Change is an emotional experience for those involved, and people adjust to change at different rates. It can bring pain, confusion, uncertainty, guilt (for change survivors), and even excitement for those who see personal advantages in it. Understanding the ...

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