O'Reilly logo

Change Management—Management Development by M.Ed. Stella Louise Cowan

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Change Management Skills

Successful change management weaves together two key threads:

  1. People considerations (for example, emotions associated with job or work elimination or survival).

  2. Process considerations (such as restructuring of tasks and responsibilities).

Change is a two-sided coin that involves both people transformation and business strategy innovation. Sometimes, however, the emphasis on reengineering the processes and systems eclipses the people side. This is a mistake. The human or high-touch side of change management is a necessary ingredient. An effective change manager, therefore, is a combination of strategist, process consultant, diagnostician, and humanist. Characteristics of a successful change manager include the following: ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required