7. Strange Workforce Architecture: What Systems Will Produce the Deliverables I Need From My Workforce?
Figure 7.1. Workforce Architecture and your Strange Workforce Value Chain
If you want to build a great organization, you need to build a strange workforce using distinctive processes that employees notice early and often so that they obsess about the things that customers care about the most. Your processes should signal loud and clear to your job applicants and employees that “...around here we obsess about this particular thing, and you shouldn’t be here unless that appeals to you.” Here are three pieces of logic that can make a strange workforce ...
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