Change with Confidence: Answers to the 50 Biggest Questions that Keep Change Leaders Up at Night

Part 1

Figuring It Out

All change projects require you to move people from how they currently think and act to new ways of thinking and acting. The underlying rationale for change must be that it will lead to better performance, but this starting point is rarely enough for people to make them change. They are usually set in their ways and need to be constantly motivated and supported in order to take on new ways of working. Inertia is a human, perhaps all-too-human, part of our DNA, and this needs to be acknowledged before it can be overcome.

There are many factors to consider as you assess the scope and magnitude of your change project. Often, change leaders make commitments regarding a big organizational change before doing their homework. ...