Change Your Space, Change Your Culture: How Engaging Workspaces Lead to Transformation and Growth

Book description

The fastest, easiest way to shift culture toward engagement and productivity

Change Your Space, Change Your Culture is a guide to transforming business by rethinking the workplace. Written by a team of trail-blazing leaders, this book reveals the secrets of companies that discovered the power of culture and space. This insightful guide reveals what companies lose by viewing office space as something to manage or minimize. With practical tips and implementation details, the book helps the reader see that the workspace is, in fact, a crucial driver of productivity and morale.

Change Your Space, Change Your Culture was born out of recent studies that expose truly outrageous "Oh, my God" realities:

  • More than 70 percent of the workforce either hates their job or they are just going through the motions.

  • Half of all office space is wasted.

  • Those shattering facts exist because office space is generally regarded as "overhead" or "sunk cost." Most buildings today clearly communicate the low priority placed on people-friendly design. Poor workforce engagement is baked into the culture. This book provides guidance on turning this around, by rethinking and reshaping space to align with the way people work. Specifically, this book moves from the high-altitude view down to the details on how to:

    1. Discover the fastest, easiest and most cost-effective way to shift culture

    2. Add square footage by using space more effectively

    3. Boost employee engagement and vitality by the creative use of space

    4. Learn how space can become a powerful productivity tool

    We all know that design, space, and flow have a powerful effect on the human psyche. Our homes, museums, sports arenas, places of worship, and even airport terminals reveal that. Environment can inspire dread or enthusiasm, distraction or focus, collaboration or isolation. That's why the office must be designed to inspire the desired culture and workflow - if it's not properly designed, no program, training or rules will be effective over time. Change Your Space, Change Your Culture is the practical guide to office space, the foundation of an engaging culture.

    Table of contents

    1. Cover
    2. Praise for Change Your Space, Change Your Culture
    3. Title Page
    4. Copyright
    5. Foreword: David Radcliffe
    6. Foreword: Mark Layman
    7. Foreword: Matthew R. Haworth
    8. Introduction: The From/To Formula
    9. Part I: Why the Workplace Stopped Working
      1. Chapter 1: Are You Ready to Sail the North Atlantic?
        1. A New Era of Engagement
        2. “Oh, My God!”
        3. Is Your Ship Ready to Navigate the North Atlantic?
        4. The Great Flood
        5. Welcome to the North Sea
        6. Change Your Culture
      2. Chapter 2: The $1 Trillion Black Hole
        1. A Constant State of Stress
        2. The Power of Layout
        3. Space as a Proxy for Culture
        4. A Day in the Life
        5. How Much Is That in Dollars?
        6. Engagement Is the Issue
        7. Technology Drains
        8. Health Risks
        9. Simplifying the Challenge
        10. Summary
      3. Chapter 3: Something Wicked This Way Comes
        1. Wicked Problems
        2. Fast and Furious!
        3. From Gutenberg to Google
        4. The Gutenberg Fallout
        5. In Search of Innovation: The Holy Grail
        6. Why the Strategies and Tools for Innovation Aren't Working
        7. Culture Is the Constraint Leaders Overlook
        8. Recalibrating Expectations
        9. A Brief History of the Office
        10. Changing the Culture
        11. The Moneyball Approach to the Construction Industry
        12. Space as the Catalyst
        13. Safe-Fail Leadership for Managing Wicked Problems
        14. Success!
        15. Crossing the Divide
    10. Part II: What You Must Know about the Workplace That's Coming
      1. Chapter 4: What Every Leader Needs to Know about the Future
        1. The Increasing Mobility of Work
        2. Transparent Organizations and Markets
        3. The Networked Intelligence of Buildings
        4. The Rock-Bottom Cost of Information
        5. Mining the Big Data of the Workplace
        6. Your Brain at Work
        7. From Wellness to Well-Being
        8. The Intelligent Workplace
        9. The Human Side to Technology
      2. Chapter 5: What Every Executive Needs to Know about Millennials
        1. Digital Natives and Digital Immigrants
        2. Tech-Savvy versus Digital Native
        3. The Signature Academy
        4. How Future Employees Will Get Things Done
        5. The Internet Is a Collaborative Infrastructure
        6. From Disruption to Liberation
        7. The Mosaic Generation—It's Complicated
        8. Invisible Diversity
        9. The Millennial Opportunity
      3. Chapter 6: Changing Design from PUSH to PULL
        1. Goodbye to Push
        2. Stuck in PUSH
        3. We Are Stuck in PUSH
        4. How to Move Away from PUSH
    11. Part III: A New View of Space and Culture
      1. Chapter 7: Using Space to Shape Culture
        1. Leadership by Interruption and Disruption
        2. Changing Space Changes Culture
        3. Mollie: The Story of an Accidental Change Agent
      2. Chapter 8: Social and Engaging Design
        1. What Is Design Thinking?
        2. Design Is Now Complex
        3. Design Thinking for Leaders
        4. The Rush to Form
        5. A Human-Centered Approach
        6. The Sleepover Project
        7. Undercover Boss
        8. Emotional Intelligence
    12. Part IV: Change Your Space—Transform Your Culture
      1. Chapter 9: The Untapped Potential of the Workplace
        1. Great Stories
        2. Mistakes
      2. Chapter 10: They Did It, You Can Too
        1. Future Travelers
        2. Cummins Inc. and Columbus, Indiana—Engagement with Stakeholders
        3. Google—Engagement by Design
        4. W. L. Gore & Associates—The Human Scale of Engagement
        5. CBRE—Smaller and Smarter Leads to Engagement
        6. GSA—Moving a Battleship through Engagement
        7. Red Hat—Open-Source Engagement
        8. Zappos—Scaling Engagement through Culture
        9. Cousins—Engagement through Integration
        10. Haworth HQ Renew—The Human Connection of Engagement
        11. Balfour Beatty, Washington, DC—Engaging the Process
      3. Chapter 11: Break Out of Insanity
        1. Proof of Concept for Case4Space
        2. Everyone Wants the Same Thing
        3. Change Your Culture
        4. Act Your Way into a New Mind-Set
        5. Listening for What Matters
        6. Make the Investment
        7. The New Common Sense
    13. Epilogue: The Case4Space Approach
    14. Appendix A: Case4Space Core Team
    15. Appendix B: Image Recap of Key Events and Summit Sketch Notes
    16. Bibliography
    17. Acknowledgments
    18. Index
    19. End User License Agreement

    Product information

    • Title: Change Your Space, Change Your Culture: How Engaging Workspaces Lead to Transformation and Growth
    • Author(s): Rex Miller, Mabel Casey, Mark Konchar
    • Release date: September 2014
    • Publisher(s): Wiley
    • ISBN: 9781118937815