Changing Business from the Inside Out

4Running a data-driven program

This chapter covers how to run a program based on clear objectives and data. It also covers techniques for running effective management committees, driving continuous improvement, communication, and recognition to motivate your team and internal stakeholders.

What gets measured gets managed (Peter Drucker).

In many companies that you may work for, the strategy for the corporate responsibility program is already well established. In these cases, your job will likely be more focused on managing the day-to-day operations of the program than on developing new strategies.

A lot of my training in the program management discipline stems from my career at Intel. Each new employee starts with training on the Intel values: ...