Changing How the World Does Business

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25 Three Division Offices

My term as general manager of operations ended as the management group agreed to the structure proposed by the board’s executive committee. I was nearing the completion of my three-year employment contract anyway and was relieved that Art would be the one to take over my position. I was confident he would do a good job. Perhaps this was a propitious time for me to move on, but on the other hand, Federal Express was still an exciting company with an improving financial condition. It would be interesting to see what we could do when the company became profitable. It was time to have a serious talk with Fred.

I was astonished when Fred did not even mention the strange events of the preceding days. Estes suddenly no ...