© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
T. TaulliChatGPT and Bard for Business Automationhttps://doi.org/10.1007/978-1-4842-9852-7_2

2. ChatGPT

The App That Changed the World
Tom Taulli1  
(1)
Monrovia, CA, USA
 

There is nothing new about chatbots. They have been around for decades. But they have often seemed lacking, as it can be extremely difficult to understand and communicate with natural language.

In some cases, chatbots have turned out to be disasters. This was certainly the case with Microsoft’s Tay. The irony is that the initial system showed success. The app was integrated into Tencent’s WeChat social network in China and it gained millions of users.

But the situation would be much different ...

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