There is nothing new about chatbots. They have been around for decades. But they have often seemed lacking, as it can be extremely difficult to understand and communicate with natural language.
In some cases, chatbots have turned out to be disasters. This was certainly the case with Microsoft’s Tay. The irony is that the initial system showed success. The app was integrated into Tencent’s WeChat social network in China and it gained millions of users.
But the situation would be much different ...