© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
T. TaulliChatGPT and Bard for Business Automationhttps://doi.org/10.1007/978-1-4842-9852-7_5

5. Use Cases

Improving Your Business with ChatGPT and Bard
Tom Taulli1  
(1)
Monrovia, CA, USA
 

Alignable operates a social network for small business owners. It has over 8 million members and has coverage of about 35,000 local communities.

The company conducted a survey – called the ChatGPT Sentiment Study – of its user base.1 About 57% of the small business owners said they have tried a new AI tool and 26% said they have made this technology an important part of their operations.

Here’s what one of the respondents said:

We started experimenting with [ChatGPT], then really ...

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