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Choosing 360: A Guide to Evaluating Multi-rater Feedback Instruments for Management Development by John Fleenor, Jean Brittain Leslie, Ellen Van Van Velsor

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STEP 14:LOOK FOR DEVELOPMENT AND SUPPORT MATERIALS

Support for the Manager’s Development

At this point in the process, having considered potential impact, you are now ready to consider what support will be available with each instrument for both the manager receiving feedback and the trainer or facilitator responsible for one-on-one consultation or classroom training.

During a feedback process, managers should be carefully led through the graphic presentation of their scores where they learn something about their strengths and development needs. Yet they may remain unaware of what these scores mean. They may have an answer to the question, “What are my strengths and weaknesses as a leader?” but may lack answers to, “So what does that mean?” and ...

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