Creating the Right Conditions

As her team’s new leader, Janet wanted to address some problems and inconsistencies she’d noticed in some of her former peers: shirking committee work, not responding promptly (or at all) to emails, and not being team players. Worse, the biggest offenders were also the ones who squawked if any decision got made without their chance to approve or veto it. They seemed to want the privileges that came from being high-status members of the organization without consistently taking on some of the less fun, but necessary, responsibilities.

Janet decided to bring up these issues at her first meeting with her team in polite, example-laden terms. This was necessary, she believed, to start making positive change

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