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CIO Wisdom: Best Practices from Silicon Valley's Leading IT Experts
book

CIO Wisdom: Best Practices from Silicon Valley's Leading IT Experts

by Dean Lane
July 2003
Beginner
448 pages
10h 50m
English
Pearson
Content preview from CIO Wisdom: Best Practices from Silicon Valley's Leading IT Experts

Chapter 5. Communications: Communication Excellence in IT Management

by Brenda J. Fox

In this chapter Brenda Fox covers an essential skill of all successful CIOs—the special ability to communicate.

Covering many areas, communication means going out and working with users, customers, other business units, executive management, partners, suppliers, and other organizations. It is the only way the CIO can understand everyone's needs and all the requirements to effectively run the business. It means taking a proactive role in the business—not simply reacting to problems—as well as marketing and selling the IT organization. For the CIO to be successful, the CIO must help users, customers, and others succeed too. Brenda Fox discusses:

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Publisher Resources

ISBN: 0131411152Purchase book