CIO Wisdom II: More Best Practices

What Makes Your Plan Great

Now that you've strategically decided what you'll do, survived the approval process, and have described tactically what and how you'll get the job done, you have to turn your attention to the broad array of things you need to handle that are beyond the list of projects and initiatives. This portion of your plan should include all of the considerations mentioned earlier in this chapter and more—including items such as staff development, HR issues, and succession planning.

The last element necessary for any good plan is the measurement of outcomes. If your organization is utilizing balanced scorecard or similar tools, you'll probably have corporate metrics defined as part of that process. While those are useful at the ...