CIO Wisdom II: More Best Practices

What a CIO Needs to Know About Business Process

It is unfortunately quite common for a company to buy information technology assets with merely the good intention of saving money, expanding sales, or to develop a competitive advantage in the marketplace. To make matters worse, it is unlikely for that same organization to have a full understanding of what value the investment has produced or will produce. Most IT professionals go about their daily working lives talking about how IT is an “enabler” and how important the latest IT platform is to the business. Most feel strongly that every IT investment should have tangible benefits and well-defined business objectives. But do people really mean it? Do IT leaders just say these things, or do they ...