Chapter 7. Business Process Evaluation and Risk Management
Key concepts you will need to understand:
✓ Methods and approaches for designing and improving business procedures (e-business, B2B, BPR)
✓ Business process controls (management, automated, and manual controls)
✓ Business performance indicators (balanced scorecard, key performance indicators [KPI])
✓ Business project organization, management, and control practices
✓ Project progress monitoring and reporting mechanisms
✓ Project success criteria and pitfalls
✓ Corporate governance risk and control frameworks
Techniques you will need to master:
✓ Evaluate the efficiency and effectiveness of information systems in supporting business processes, through techniques such as benchmarking, best practice ...
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