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CISA Exam Cram™ 2 by Keith Mortier, Allen Keele

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Chapter 7. Business Process Evaluation and Risk Management

Key concepts you will need to understand:

  • ✓ Methods and approaches for designing and improving business procedures (e-business, B2B, BPR)

  • ✓ Business process controls (management, automated, and manual controls)

  • ✓ Business performance indicators (balanced scorecard, key performance indicators [KPI])

  • ✓ Business project organization, management, and control practices

  • ✓ Project progress monitoring and reporting mechanisms

  • ✓ Project success criteria and pitfalls

  • ✓ Corporate governance risk and control frameworks

Techniques you will need to master:

  • ✓ Evaluate the efficiency and effectiveness of information systems in supporting business processes, through techniques such as benchmarking, best practice ...

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