Chapter 3. Installing CallManager

This chapter discusses the best practices for Cisco CallManager installation. Fortunately, the installation routine is automated, but a few possible pitfalls still must be avoided.

The purpose of this chapter is to ensure the smoothest possible installation and the maximum amount of uptime after the software is installed. At first glance, some of the advice given in this chapter could be perceived as dictatorial; however, the instructions are based on lessons learned the hard way by many engineers over the course of many CallManager installations. The authors consulted the Cisco Technical Assistance Center (TAC) teams that support CallManager for their view of the most common causes of failed installations. In ...

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