Chapter 5. Upgrading and Patching CallManager
This chapter discusses the best methods for upgrading and patching Cisco CallManager. These tasks generally require thorough planning and careful implementation. The information provided in this chapter is intended to bring you through the process smoothly and to point out the best methods for accomplishing an upgrade with the least amount of downtime.
Organizations cannot use these best practices in every situation. You might often have to compromise best practices to accommodate budgets, time constraints, and other circumstances. When you do so, keep in mind that cutting corners increases the risk of errors and downtime.
NOTE
CallManager 4.0 leverages Windows 2000 and Microsoft SQL Server. As with all ...
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