Chapter 3

Designing for Humans

Cisco Digital Network Architecture was engineered to meet three distinct sets of requirements:

  • Business requirements (which were discussed in the first two chapters)

  • User requirements (which are discussed in this chapter)

  • Technology requirements (which are discussed in depth in the chapters that follow)

When it comes to networking technology, it is not uncommon for user requirements to be an afterthought. However, with Cisco DNA, Cisco made a deliberate and conscious effort to consider user requirements at each step of the development process, by leveraging principles of design thinking. Since this design-centric approach is fundamentally different from those taken in the past, it bears explicit mentioning as ...

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