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Cisco IP Telephony: Planning, Design, Implementation, Operation, and Optimization by Salman Asadullah, Ramesh Kaza

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Chapter 8. Implementation

The actual process of replacing or migrating from a legacy telephony system to a new-world Cisco IP Telephony (IPT) system can be a challenging task if you do not have the proper tasks, tools, and processes in place.

Whereas the previous chapters provided the design and configuration parameters required for actual implementation of the Cisco IPT solution, this chapter helps you to smoothly and successfully complete the IPT implementation phase by discussing in detail implementation tasks, tools, processes, common problems, and possible causes and resolutions of those problems. CallManager provides various tools that assist you in the implementation and in day-to-day operations. Identify which tools you need to use and ...

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