Chapter 9. Unified Communications Solutions
The networking and communications industries have coined multiple terms to signify differing levels of unification of the various business communication modes: unified communications solutions, unified communications systems and services, unified messaging, and unified messaging systems and solutions. Two fundamental forces are driving this trend toward unification in business communications. First is the need for high productivity and effectiveness by employees, regardless of their physical location and the communication tools that they have available to them. Second is the proliferation of communication devices.
Although each new device comes with the convenience of its own unique applications, it ...
Get Cisco Network Design Solutions for Small-Medium Businesses now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
