This chapter covers the following subjects:
• The Cisco software maintenance lifecycle
• The road map of how Cisco UCCE has evolved into its current product suite
• Key features that have been introduced with each software revision
All UCCE engineers are aware of a customer who is running an old software platform that has never been updated or patched. The customer’s server only gets rebooted during a power outage, and he has never had any issues. Fortunately, these customers are few and far between. The majority of enterprises running any type of mission-critical platform pay regular attention to maintaining their systems with recent updates and the latest security and system best practices.
Software support is an essential ...