SIP High-Availability Architectures
In the previous sections a closer examination was provided for distributed deployment models, different techniques to provide edge queuing support for these models, and call survivability at the edge in the unfortunate event of a WAN or communication failure with Unified CVP. This section focuses on components configured for a SIP call flow and provides details for the configuration of those components to support different requirements around high availability. Revisiting the solution-level mindset required to successfully design, deploy, and troubleshoot Unified CVP, you must individually examine each native and non-native component in the SIP architecture to understand the options available around high availability. ...
Get Cisco Unified Customer Voice Portal: Building Unified Contact Centers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
