Chapter 6. Cisco Unified Presence Practical Applications

Businesses depend on their employees to make the most efficient use of work time as possible. In a world where modes of communication seem to be multiplying faster than our ability to manage them, there has to be a tool or feature that allows us to reach those whom we want to reach and, likewise, be reached how, when, or if we want to be reached. Presence defines a single focal point of availability. The concept of Derived Presence propagates an individual’s current status in real time to multiple entities. So regardless of who is trying to reach you, they can know up front whether you can be reached and whether there are alternative possible methods to reach you. The curtain has thankfully ...

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