Chapter 4. Integrating Cisco Unity Connection

This chapter covers the following subjects:

Cisco Unity Connection Integrations: Understand the various integrations supported with Cisco Unity Connection.

Protocols: Understand the Skinny Client Protocol (SCCP) and Session Initiation Protocol (SIP) protocols as used in Cisco Unity Connection integrations.

Phone System Integration Configuration: Explore the configuration and function of the various configuration options in Cisco Unity Connections.

Integration Configuration Element: Explain the purpose and function of phone systems, port groups, and ports used to configure phone system integrations.

Call Flow: Understand the various call flows in Cisco Unity Connection for direct and forwarded ...

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