Chapter 8. Understanding Call Handlers and System Features
This chapter covers the following subjects:
• System Call Handlers: Provide an understanding of the function and configuration of system call handler. Explore the different types of call handlers and their purpose to provide direction and information for callers.
• System Directory Handlers: Understand system directory handlers and how directory handlers can segment users by location or job function to simplify access.
• Interview Handlers: Describe the purpose, function, and features of interview handlers. Understand the configuration of questions and the sending of responses to the proper user or group of users.
• Audiotext Applications: Understand the design and configuration of an ...