Chapter 8. Understanding Call Handlers and System Features

This chapter covers the following subjects:

System Call Handlers: Provide an understanding of the function and configuration of system call handler. Explore the different types of call handlers and their purpose to provide direction and information for callers.

System Directory Handlers: Understand system directory handlers and how directory handlers can segment users by location or job function to simplify access.

Interview Handlers: Describe the purpose, function, and features of interview handlers. Understand the configuration of questions and the sending of responses to the proper user or group of users.

Audiotext Applications: Understand the design and configuration of an ...

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