Introduction

This book focuses on Cisco Unity Connection as a voice messaging solution. It is designed for both implementation engineers and administrators involved in the implementation, upgrade, or expansion of their voice-mail deployments. Through the text you explore the Cisco Unity Connection product, its design, implementation, and configuration. Even though you might be familiar with voice technology and networking systems, many of the terms and concepts used throughout the text are explained in depth, to facilitate this understanding.

For organizations at the beginning stages of designing, building, or migrating to Cisco Unity Connection, this text provides the necessary information required to make an informed decision on the proper ...

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