64 Chapter 2: Using Your Cisco Uniﬁed Communications System
For additional information on the preceding topics, refer to these resources:
• “White Paper: Client Access in a Voice Messaging-Only Deployment (Cisco Unity
Version 4.0).” This white paper is available on Cisco.com. Select Products and Services
> Voice and Telephony > Cisco Unity > Product Literature > White Papers.
• Cisco Unity User Guide. This is available for both Microsoft Exchange and Lotus Domino
installations; make sure that you choose the correct version. Go to Cisco.com and select
Products and Services > Voice and Telephony > Cisco Unity > Technical
Documentation > User Guides to choose the appropriate guide.
Chapter Review Questions
Use this section to test yourself on how well you learned the concepts discussed in this chapter.
You can ﬁnd the answers to the review questions for this chapter in Appendix A.
1 Explain brieﬂy the process that occurs when a Cisco Unity subscriber logs in to the system
for the ﬁrst time.
2 List four typical voice-mail subscriber options when using the TUI.
3 List at least two items that can be customized in the VMO settings.
4 When a user is prompted for a PIN by Cisco PA, what is the result when the PIN cannot
be veriﬁed due to an incorrect entry?
5 Which interface allows a subscriber to conﬁgure Rule-Sets to enable call forwarding
based on personal preferences for PA?
6 Each subscriber must set a password as mandated by the subscriber template in effect at
login. If a subscriber loses or forgets the password set, what course of action should be
7 Describe the circumstance that will cause the MWI on the subscriber phone to be turned
8 To conﬁgure call hold and screening features, which utility, discussed in this chapter,
should be used?
9 For Cisco PA to be fully used by a subscriber, it must be able to retrieve subscriber
information from an LDAP directory. Under what circumstance does this feature properly
10 Cisco PA’s voice-recognition capabilities allow voice message access using voice
commands. List at least two tasks that are possible using voice commands.
This page intentionally left blank
Upon completing this chapter, you will be able to perform the following tasks:
• Use the Cisco Unity System Administrator to perform supervisory tasks, such as
create subscriber accounts, set system schedules, specify settings for individual
subscribers or groups of subscribers through the use of subscriber templates, and
implement a call management plan
• Use conﬁguration tools to manage settings, directory objects, system schedules, and
licensing and subscriber authentication