170 Chapter 6: Cisco Uniﬁed Communications System Maintenance
In this chapter, you have learned about real-time and historical monitoring tools, Subscriber and
System reports, and maintenance practices. In particular, you have learned how to do the
• Describe Cisco Unity real-time monitoring tools
• Use the real-time monitoring tools appropriately
• Use Status Monitor
• Describe how to use the Status Monitor program
• Describe effective Cisco Unity maintenance procedures
• Use Subscriber reports to manage message activity, distribution lists, storage usage, and
• Use System reports to monitor system performance through administrative access, events
on the system, port usage, and system conﬁguration
• View Cisco PA logs and counters
For additional information on the preceding topics, refer to these resources:
• Cisco Unity System Administration Guide
• White papers available at:
• Chapter 7 of this book, “Cisco Uniﬁed Communications System Hardware”
• Cisco Personal Assistant Administration Guide
Chapter Review Questions
Use this section to test yourself on how well you learned the concepts discussed in this chapter.
You can ﬁnd the answers to the review questions for this chapter in Appendix A.
1 What are Cisco Unity real-time monitoring tools?
2 What information does the HTML-based Status Monitor application provide?
3 List the items to consider when maintaining a Cisco Unity server.
4 When generating a Cisco Unity report, which two ﬁle formats can you choose from to
have Cisco Unity generate the report?
5 When running a Cisco Unity report, if you suspect that it will be larger than 220 MB,
which ﬁle format should you use?
6 If there are some Cisco Unity reports in queue and an administrator stops Cisco Unity,
what happens to the reports?