Using Uniﬁed Communication Voice Cards 187
The ASR server can support a maximum of 45,000 entries for accurate recognition in the
standard conﬁguration with the English.America.3 acoustic model. Cisco PA can be conﬁgured
to allow users to clarify duplicate name matches (when searching for subscribers in the
directory) by department or location. Refer to the Cisco Personal Assistant Design Guide for
instructions on procedures that handle larger deployments.
Using Uniﬁed Communication Voice Cards
Voice cards are used in Cisco Unity integrations with a circuit-switched PBX either alone or in
combination with a Cisco CallManager. Using voice cards is also necessary in the
implementation of a Cisco Unity Bridge server to communicate with an Octel voice-mail node.
The type of PBX used in the integration dictates the type of voice card(s) necessary for the
integration. The total number of voice-mail ports that will be connecting the PBX is the
determining factor in calculating the number of cards necessary to provide adequate port
capacity for the integration. When integrating solely with a Cisco CallManager or SIP, voice
cards are not required.
Knowing the proper voice cards to choose for speciﬁc deployments is important, to ensure that
they meet your customer needs.
To beneﬁt fully from this section, it is recommended that you have the following prerequisite
skills and knowledge. (If you need a quick review, see the designated chapter, where you can
ﬁnd more information on the topic.)
• Basic knowledge of Cisco Unity system integrations (see Chapter 1, “Cisco Uniﬁed
Communications System Fundamentals”)
• Understanding of available Cisco Unity integration methodologies (see Chapter 9, “Cisco
Uniﬁed Communications Integrations”)
A voice card can be seen essentially as a collection of 4, 12, or 24 single-line extensions on a
single card. These voice cards are used in Cisco Unity integrations with a circuit-switched PBX
either alone or in combination with a Cisco CallManager. All communications between the
PBX and the Cisco Unity server occur across the voice card connections. This is not the case
with CallManager integrations because all communications take place over the IP network
It is also possible to use voice cards in the implementation of a Cisco Unity Bridge server to
communicate with an Octel voice-mail node. Cisco Unity Bridge communicates with Octel
voice-mail systems over the PSTN using Octel’s analog messaging protocol. The Cisco Unity
Bridge uses a four-port Brooktrout voice card.