Cisco Unity Fundamentals

Installing Cisco Unified Communications Software 217

Installing Cisco Unified Communications Software

Understanding the installation process of the software will help you to perform a smooth

installation of the Cisco Unity system and PA. In addition, the installation process for Cisco

Unity is different from previous versions.

To benefit fully from this section, you should be familiar with the concepts and software

components presented in the “Understanding the Cisco Unity for Exchange Architecture” and

“Understanding the Cisco Unity for Domino Architecture” sections of this chapter.

Setting Up a Cisco Unity System

As part of installation process you must gather general system information. The setup process

needs this information to install the correct languages on the system, including the correct text-

to-speech language, and to install Cisco Unity in the correct folder and partition on the hard

drive. It loads the default database, which consists of the Cisco Unity Installer account, the

Example Administrator account, the default call handlers, and all the other default objects.

The Cisco Unity system setup steps are as follows:

• Gathers basic system information

• Chooses a language

• Creates the default database

• Loads TTS and system prompts

Using Cisco Unity Server Preparation Assistant

CUSPA is a preparation tool that helps you to prepare your Cisco Unity system for a Cisco

Unity installation. This tool, located on the Service Pack CD-ROM, checks the Cisco Unity

server for the required software and service packs. CUSPA asks for your Cisco Unity server

characteristics, such as UM or VM, Failover, and the number of Cisco Unity ports.

CUSPA checks for the proper versions of SQL, MSXML, Windows, NNTP, Internet Explorer,

and .NET Framework, and checks for the proper service packs. If a software component or

service pack is not installed on the system, you can choose to install it through CUSPA. CUSPA

does not check to make sure that the AD Schema has been extended for an Exchange 2000

installation. Extending the AD Schema is required before you begin the Cisco Unity installation

in an AD/Exchange 2000 environment. In addition, CUSPA does not check the Exchange or

Domino version.

218 Chapter 8: Cisco Unified Communications System Software

When you first open CUSPA, it prompts you with a welcome window that indicates it will do

the following:

• Determine whether your server is ready to have Cisco Unity installed and configured

• Install any needed software

CUSPA checks for the following items on Cisco Unity 4.0(3) and later:

• XML3 SP1

• IIS

• Windows Terminal Services

• NNTP Service

• SMTP Service

• Message Queuing Services

• Windows 2000 Server SP3

• Internet Explorer 6.0 SP1

• Cisco Unity Data Store (SQL/MSDE)

• Cisco Unity Data Store SP3

• .NET Framework v1.1

• Some Windows 2000 IIS security patches

In the following example, CUSPA checks the system and reports what is and is not installed on

the system. It also gives you the option to click the service/software component that is not

installed and configure it. CUSPA provides a link to the component so that you can install it

from there.

Figure 8-7 illustrates CUSPA showing which components are not installed.

Installing Cisco Unified Communications Software 219

Figure 8-7 The CUSPA Utility

Using Cisco Unity Installation and Configuration Assistant

CUICA replaces the two-part Cisco Unity installation introduced in Cisco Unity 3.0. You run

CUICA after CUSPA and it guides you through the entire setup process, from setting the correct

permissions to installing Cisco Unity to integrating Cisco Unity with a telephone system.

CUICA is actually five individual wizard utilities, listed next, combined with the Cisco Unity

Setup program:

• Permissions Wizard

• License File Wizard

• Service Configuration Wizard

• System Setup/Message Store Configuration Wizard

• Cisco UTIM