Installing Cisco Unified Communications Software 217
Installing Cisco Unified Communications Software
Understanding the installation process of the software will help you to perform a smooth
installation of the Cisco Unity system and PA. In addition, the installation process for Cisco
Unity is different from previous versions.
To benefit fully from this section, you should be familiar with the concepts and software
components presented in the “Understanding the Cisco Unity for Exchange Architecture” and
“Understanding the Cisco Unity for Domino Architecture” sections of this chapter.
Setting Up a Cisco Unity System
As part of installation process you must gather general system information. The setup process
needs this information to install the correct languages on the system, including the correct text-
to-speech language, and to install Cisco Unity in the correct folder and partition on the hard
drive. It loads the default database, which consists of the Cisco Unity Installer account, the
Example Administrator account, the default call handlers, and all the other default objects.
The Cisco Unity system setup steps are as follows:
Gathers basic system information
Chooses a language
Creates the default database
Loads TTS and system prompts
Using Cisco Unity Server Preparation Assistant
CUSPA is a preparation tool that helps you to prepare your Cisco Unity system for a Cisco
Unity installation. This tool, located on the Service Pack CD-ROM, checks the Cisco Unity
server for the required software and service packs. CUSPA asks for your Cisco Unity server
characteristics, such as UM or VM, Failover, and the number of Cisco Unity ports.
CUSPA checks for the proper versions of SQL, MSXML, Windows, NNTP, Internet Explorer,
and .NET Framework, and checks for the proper service packs. If a software component or
service pack is not installed on the system, you can choose to install it through CUSPA. CUSPA
does not check to make sure that the AD Schema has been extended for an Exchange 2000
installation. Extending the AD Schema is required before you begin the Cisco Unity installation
in an AD/Exchange 2000 environment. In addition, CUSPA does not check the Exchange or
Domino version.
218 Chapter 8: Cisco Unified Communications System Software
When you first open CUSPA, it prompts you with a welcome window that indicates it will do
the following:
Determine whether your server is ready to have Cisco Unity installed and configured
Install any needed software
CUSPA checks for the following items on Cisco Unity 4.0(3) and later:
XML3 SP1
IIS
Windows Terminal Services
NNTP Service
SMTP Service
Message Queuing Services
Windows 2000 Server SP3
Internet Explorer 6.0 SP1
Cisco Unity Data Store (SQL/MSDE)
Cisco Unity Data Store SP3
.NET Framework v1.1
Some Windows 2000 IIS security patches
In the following example, CUSPA checks the system and reports what is and is not installed on
the system. It also gives you the option to click the service/software component that is not
installed and configure it. CUSPA provides a link to the component so that you can install it
from there.
Figure 8-7 illustrates CUSPA showing which components are not installed.
Installing Cisco Unified Communications Software 219
Figure 8-7 The CUSPA Utility
Using Cisco Unity Installation and Configuration Assistant
CUICA replaces the two-part Cisco Unity installation introduced in Cisco Unity 3.0. You run
CUICA after CUSPA and it guides you through the entire setup process, from setting the correct
permissions to installing Cisco Unity to integrating Cisco Unity with a telephone system.
CUICA is actually five individual wizard utilities, listed next, combined with the Cisco Unity
Setup program:
Permissions Wizard
License File Wizard
Service Configuration Wizard
System Setup/Message Store Configuration Wizard
Cisco UTIM

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