CHAPTER 4

Valley Line Expansion, Public Involvement, and Sad Don

Heather Stewart and Paul R. Messinger

Project management of even one leg of one line of light rail transit (LRT) expansion is extremely complex, involving a large stable of outside consultants and city staff, and this expansion, part of a near doubling of the LRT coverage, was no exception (see Figure 4.1). Concomitant with the scale of the project, there was extensive engagement of the public. And there is a wealth of evidence showing the many ways that participant feedback has been incorporated into designs. But a review of reports and media also reveals processes that are occasionally inconsistent in style and detail, perhaps owing to the wide scope of activities. There was a ...

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