| 3.1 Business Analysis and Design |  |
Apply the tools that trained operational consultants use to see the big picture.
A change in one part of an organization will have impacts elsewhere. Introducing a new application is no different; the intended changes may degrade or miss wider opportunities to make improvements across connected parts of the organization.
In this section you will find:
•A framework that process design experts use to visualize the organization's process architecture
•A framework for capturing the big-picture impact of creating an app and changing a business process; the entity definition provides a template to capture ...
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