22Capitalising on Chaos, Complexity and Uncertainty

“We are at that very point in time when a 400‐year‐old age is dying and another is struggling to be born – a shifting of culture, science, society and institutions enormously greater than the world has ever experienced.”

Dee Ward Hock

Founder and former CEO of Visa

“Everything that can be invented has been invented…”

A popular myth credits the 1899 commissioner of the US patent office with this quaintly absurd statement. And while there's no hard evidence that he actually said it, the last 100 years have been peppered with short‐sighted predictions asserting what wouldn't be useful, wouldn't be feasible or wouldn't be possible. All the way from the first telephone to the world wide web, ...

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