Closed Loop Lifecycle Planning: A Complete Guide to Managing Your PC Fleet

Chapter 3. Acquiring Hardware

Introduction

Lifecycle begins with a product decision, so the closed loop lifecycle planning methodology begins at this point. All the policies, processes, and procedures revolve around the support of the product. This chapter addresses the lifecycle management surrounding the product acquisition, sometimes referred to as product fulfillment. Ultimately product includes both hardware and software. Closed loop lifecycle planning addresses these topics separately, recognizing the importance of both elements.

Many businesses view this initial step in the process as a basic lifecycle element, and there is a tendency to minimize or dismiss product acquisition as a less-complicated step in overall lifecycle management. ...