Chapter 13. Technology Refresh

Introduction

Closed loop lifecycle planning defines technology refresh as the planned replacement of client devices. Businesses, as a part of their governance model, need to have a proactive strategy for client computing, including expectations regarding the optimal timeframe to manage the PC fleet. In the industry, there are quite a number of opinions and positions regarding the timing of technology refresh. It is surprising how variable those opinions and positions have become.

Technology refresh can often be a cause of debate internally within a business. The perspective of the technology refresh is based on the position one has within a business. To end users, the issue is stability and flexibility; to IT, ...

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