Closed Loop Lifecycle Planning: A Complete Guide to Managing Your PC Fleet

Chapter 29. Expanding the Technologies under a User-Segmentation Strategy

Introduction

In closed loop lifecycle planning, user segmentation should include a broader scope of technologies than are typically considered in the business-as-usual environment. For many businesses, this will require a cross-functional or cross-organizational approach because the costs, risks, and service levels are likely shared among various organizations. This consideration expands the devices that IT might traditionally consider in the scope of coverage.

The research further concludes that if these technologies are not included in the scope, Stealth IT and incremental products, costs, and risk will most certainly result. These technologies include the following: ...