We started writing this book in 2011. As a part of a cloud solution and product development team, we came across repetitive questions while building cloud solutions. How will capacity be planned and managed by cloud providers? Is infinite capacity possible? We also witnessed chaotic discussions and fierce debates on how service providers will manage resource capacity in a cloud environment at all levels, be it business, service, or component. Is it really possible to have infinite capacity in a cloud environment, and if yes, then how? Every time these basic questions popped up, everybody had an opinion—but no two were the same. We started with our introspection and attempted to answer those questions considering ourselves as service ...

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