chapter 7
Collaboration in the Cloud
IT WASN’T ALWAYS A good thing when people at a meeting were said to have their heads in the clouds. Today, however, cloud-based meetings and cloud-based collaboration tools are some of the information technology industry’s hottest items. What began as web-based e-mail has exploded to include cloud-based conference meetings, face-to-face voice over Internet protocol phone calls on virtually any device, document sharing, and streaming media content.
Learning Objectives
This chapter examines cloud-based collaboration in detail. By the time you finish this chapter, you will be able to do the following:
• Define and describe collaboration.
• Define and describe cloud-based collaboration.
• List the benefits ...
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