Cloud Computing

chapter 7

Collaboration in the Cloud

IT WASN’T ALWAYS A good thing when people at a meeting were said to have their heads in the clouds. Today, however, cloud-based meetings and cloud-based collaboration tools are some of the information technology industry’s hottest items. What began as web-based e-mail has exploded to include cloud-based conference meetings, face-to-face voice over Internet protocol phone calls on virtually any device, document sharing, and streaming media content.

Learning Objectives

This chapter examines cloud-based collaboration in detail. By the time you finish this chapter, you will be able to do the following:

•   Define and describe collaboration.

•   Define and describe cloud-based collaboration.

•   List the benefits ...